Office Policy for Dr. Rahi’s Integrative Aesthetics™ Specialist in Beverly Hills, CA
Our Service Guarantee
We make every attempt to ensure that you are satisfied with your experience at Dr. Raheleh Sarbaziha Integrative & Aesthetics. In the event that you are not completely satisfied, please let us know at the time of your service or within 48 hours after your service has been performed.
All services are non-refundable but we will be more than happy to schedule a corrective service free of charge.
In case of a disagreement, a redo must be validated by management. You have 48 hours to contact the office to receive a complimentary service to adjust any dissatisfaction. Corrective services will not be allowed 2 weeks past initial service date.
Right to Refuse Service
Dr. Raheleh Sarbaziha Integrative & Aesthetics reserves the right to refuse service to anyone demonstrating inappropriate behavior to any member of our team.
We are happy to return any retail products you purchased within 7 days of original purchase. No cash value is given however an in office credit will be issued.
24 Hour Cancellation Policy
We understand that unforeseen circumstances happen and you may need to cancel or change an appointment with us.
In order to respect the time of both our guests and our staff, we simply ask that you notify us of a cancellation or reschedule no less than 24 hours prior to the reservation.
This allows us ample time to fill the reservation should you need to cancel/reschedule your service. Appointments that are cancelled less than 24 hours prior to the start of your service, will result in a charge of $75 fee. The fee will be charged to the credit card we have on file that was used to secure your reservation.
In order to respect the time of our providers, if an appointment is no showed you will be subject to a no show fee. No show reservations will be charged $75 , and you can possibly be serviced in the future on a deposit only basis.
Please be advised if you NO Show on a Re-Do Reservation we will not be able to schedule a new reservation free of charge.
Please be courteous to your provider and the office’s other guests.
If you are more than 15 minutes late for your reservation we may have to reschedule your appointment.
Methods of payment
Dr. Raheleh Sarbaziha Integrative & Aesthetics accepts Visa, Master Card, Discover, American Express and Cash.
We highly encourage you to request an appointment through our online booking site, so that you can view availability of your preferred artist. You can also call the studio at (310) 819-0769
Your reservation request will be scheduled based on provider availability.
A credit card is required to make a reservation and it will be kept on file for future reservations and any fees that may be incurred.
Gift Certificate Policy
- Gift certificates are valid for up to one year from the date of purchase and must be presented at time of service.
- Copies of gift certificates are not acceptable.
- Please call Dr. Raheleh Sarbaziha Integrative & Aesthetics concerning lost gift certificates.
- All gift certificates are non-refundable.
- Gift certificates are not redeemable for cash.
- Gift certificates are valid at Dr. Raheleh Sarbaziha Integrative & Aesthetics only for all products and services available.
Information collected from this site is only used if we need to contact you for further information regarding your appointment.
We greatly appreciate your cooperation in providing us with your contact information.